How do I find the right visa to travel to Australia?

Explore visas on the Department of Home Affairs website for Australian visa options that might suit your needs.

Can I apply for an Electronic Travel Authority (ETA) subclass 601?

There are specified passports that are eligible to apply for an ETA. Individuals who hold a non-citizen passport, certificate of identity or other travel document cannot apply for an ETA.

I tried to apply for an ETA and received a message saying that the application cannot be assessed.  What do I do now?

This means that the application is one of a small number of applications that cannot be approved over the internet due to checks required by the Australian Government.  Do not submit the application again. If you do, the result will be the same and your credit card will be charged again.

If you have had any criminal convictions in any country, you should apply for a Visitor visa (subclass 600), rather than an ETA to be assessed against the character requirements. If you arrive on an ETA with criminal convictions, you could be refused entry to Australia.  Additionally, if you do not meet the health requirements you should apply for a Visitor visa (subclass 600), rather than an ETA. To start an online application you will need to create an ImmiAccount or login to your existing account.

If you do not have any health or character concerns and were unsuccessful in obtaining an ETA online (including passport holders from Taiwan) please contact the Global Service Centre at +61 2 6196 0196 to progress your application.  You will need to provide your ETA reference number and passport details.

How long will my application take to process?

Global visa processing times for all visa and citizenship applications are posted on the Department of Home Affairs website and updated monthly, providing an indicative timeframe for processing applications.  Processing times are impacted each month by changes in application volumes, seasonal peaks, complex cases, and incomplete applications.

How can I check the status of my application or visa?

Log into your ImmiAccount to check the progress of an online application. You can also import a paper application into ImmiAccount to view the progress.

Visa Entitlement Verification Online (VEVO) is a free online service that gives visa holders, employers and other registered organisations access to visa entitlements and status information 24 hours a day.

Can I get my visa application expedited?

The department does not offer an expedited service.  All visa applications are assessed based on their individual merits and against set legal requirements.   It is important that you submit a complete application to avoid any delays with the application. 

We strongly recommend that you should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by applicants whose visa application was finalised later than expected or where an application is unsuccessful.  If applicants travel to the airport without a visa to enter Australia they do so at their own risk and expense. 

Please note that the embassy is unable to answer visa and citizenship enquiries.

I would like to work in Australia, what do I need to do?

Explore work visas options on the Department of Home Affairs website.

What if I want to study in Australia?

Explore student visa options on the Department of Home Affairs website.

What if I want to migrate to Australia?

Explore visa options on the Department of Home Affairs website for options to become a permanent resident or join a partner or family in Australia.

I have an occupation or skill that may be needed in Australia, how do I find out what is accepted?

Information on skilled work in Australia can be found on the Department of Home Affairs website.

I am a returning resident, what are my visa options?

There are visa options available for current or former Australian permanent residents, or former Australian citizens to re-enter Australia.

What character requirements am I required to meet to enter Australia?

Everyone who wishes to enter Australia must be assessed against the character requirements.

What health requirements am I required to meet to enter Australia?

Everyone who wishes to enter Australia must meet the health requirement.

Are there migration agents who can assist with my application?

Information on finding and using a registered migration agent can be found on the Department of Home Affairs website.

What travel document do I need to enter Australia?

Everyone entering Australia must present a valid and approved travel document as evidence of their identity and nationality. Australian visas are electronically attached to the valid passport used on the visa application.

Do Australian citizens have to enter Australia on an Australian passport?

Australian citizens should hold an Australian passport to enter and leave Australia, even when using a foreign passport overseas. The Australian Passport Office provides information on how to apply for an Australian passport.  

Can I travel on a passport with a different name to my airline ticket?

You should contact your airline to see if they will carry you. If so, you should then contact the immigration department of all countries to which you are travelling (except Australia) to ensure you will be able to fulfil their immigration/customs requirements. 

How can I update my passport details with the Department?

You can update your details online through your ImmiAccount.

Contact Us

Information on Australian visas and citizenship, as well as ways to make an enquiry, can be found on the Department of Home Affairs website

Please note that the embassy is unable to answer visa and citizenship enquiries.