Urgent travel

There is no expedited processing service for applications lodged overseas.

We are currently receiving most passports approximately 8-12 weeks after lodgement, although some applications may be processed faster. Do not make any travel plans that cannot be changed before you receive your passport.

If you need to travel within the next 3 weeks, please bring printed evidence (eg. airline tickets or a letter from your employer) to your interview. This evidence must be in hard copy form (i.e. not on your phone).

You may be eligible for an Emergency Passport for an additional fee. An Emergency Passport has four visa pages and the validity will be limited to meet your immediate travel needs. It does not contain a chip and cannot be used to enter or transit the United States under the Visa Waiver Program (ESTA). If you are travelling to a country that requires a visa, you should check with the embassy of that country whether a visa can be issued in an Emergency Passport and if there is a minimum validity required.

An Emergency Passport is usually issued within 2-3 working days after all requirements are met. Some applications, such as child applications without full consent or for children born through surrogacy, take significantly longer.

Adding an Emergency Passport after lodgement

If you have not received your new passport and need to travel urgently, you can add an Emergency Passport to your application. This process is done by emailing your lodging office (Houston applicants - please call). Please follow the steps below.

APPLICATION STATUS	WHEN TO CONTACT	WHAT TO INCLUDE IN EMAIL
Lodged within the last 6 weeks	Email ONE WEEK/7 DAYS before departure date	Full name/date of birth of person who needs Emergency Passport (Note: you can request this for yourself or your minor child) Date and city where you lodged your application(s) Signed Credit Card Authorisation Form authorising payment of the Emergency Passport fee plus additional FedEx fee. Evidence of travel (e.g. airline tickets or letter from employer)
Lodged more than 6 weeks ago	Step 1: Email 2-3 WEEKS before departure date	Full name and date of birth of person who needs Emergency Passport (Note: you can request this for yourself or your minor child) Date and city where you lodged your application(s) Evidence of travel (e.g. airline tickets or letter from employer) We will check status of your passport with Canberra.
Step 2: Email ONE WEEK/7 DAYS before departure date	If you have still not received your passport, email a signed Credit Card Authorisation Form authorising payment of the Emergency Passport fee plus an additional FedEx fee

APPLICATION STATUS

WHEN TO CONTACT

WHAT TO INCLUDE IN EMAIL

Lodged within the

last 6 weeks

Email

ONE WEEK/7 DAYS

before departure date

Full name/date of birth of person who needs Emergency Passport (Note: you can request this for yourself or your minor child)
Date and city where you lodged your application(s)
Signed Credit Card Authorisation Form authorising payment of the Emergency Passport fee plus additional FedEx fee.
Evidence of travel (e.g. airline tickets or letter from employer)

Lodged more than

6 weeks ago

Step 1: Email

2-3 WEEKS

before departure date

Full name and date of birth of person who needs Emergency Passport (Note: you can request this for yourself or your minor child)
Date and city where you lodged your application(s)
Evidence of travel (e.g. airline tickets or letter from employer)

We will check status of your passport with Canberra.

Step 2: Email

ONE WEEK/7 DAYS

before departure date

If you have still not received your passport, email a signed Credit Card Authorisation Form authorising payment of the Emergency Passport fee plus an additional FedEx fee

RETURNING YOUR EMERGENCY PASSPORT

After you complete your travel on your Emergency Passport, please email your lodging office so that your Emergency Passport can be electronically cancelled. Your regular passport will then be sent to you via FedEx.

Note: If you applied for an Emergency Passport only (without paying for a regular passport on the same application), you will not automatically receive a new passport. You should make an appointment to lodge a new application for your regular passport.