All enquiries about United States visas, immigration or citizenship should be directed to the relevant United States authorities.
For questions about ESTAs and the Visa Waiver Program (VWP), contact US Customs and Border Protection's (CBP) Travel Communications Center on +1 202 325 8000.
If you're in Australia and have questions about US visas, immigration or citizenship, contact the US Embassy in Canberra or a US Consulate in Sydney, Melbourne or Perth.
If you're not in Australia or the United States, contact your nearest US Embassy or Consulate.
If you're in the United States, visit the US Department of State’s National Visa Center and/or contact US Citizenship and Immigration Services (USCIS) on +1 800 375 5283.