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Request for Tender (RFT) for the Department of Home Affairs

26 July 2022

Request for Tender (RFT) for the provision of transactional and administrative services for the Australian Government Department of Home Affairs

On 14 July, 2022 the Department of Home Affairs (the Department) released an RFT on AusTender titled: Department of Home Affairs - Overseas Service Delivery Partners (HOMEAFFAIRS/2083/RFT.

The RFT is seeking to engage one or more suitably qualified and experienced providers to deliver certain overseas transactional and administrative services on behalf of the Department. These services include Biometric Collection and Identity Verification (checking a customer’s face against their identity document before collecting facial and fingerprint biometrics), Digital Assistance, Online Payment Assistance, Remote Interview Hosting, Document and Claim Checking, Local Addressing and Document Delivery and Paper Digitisation.

If you think you may be able to provide these services, you can obtain a copy of the RFT documentation by registering on the AusTender website (available at the Australian Government’s procurement system) here.

Close Date & Time: 29 September 2022 at 12:00am EDT (2:00 pm ACT Local Time)