Stay informed: common questions answered here.
On Friday 20 March, New York Governor Andrew M. Cuomo announced the "New York State on PAUSE" executive order. Please read the plan here.
New York has a plan to reopen businesses in regions that meet strict criteria. The reopening will occur in phases. Stay informed of the status of each region and industry here.
For more information about changes to daily life in New York, please monitor the State Government's dedicated page.
For more information about changes to daily life in New York City, please visit the NYC Department of Health.
Operating status updates for each state, including schools, restaurants, emergency services and transport are available on the state's local website. We recommend you closely monitor and register for alerts from local authorities in your state, including:
Monitor your health closely
Health officials advise you to monitor your health closely as COVID-19 spreads. New Yorkers, both healthy and sick, are asked to stay home as much as possible.
For more information about staying healthy please monitor the CDC.
Australians who are overseas and want to return to Australia are advised to do so as soon as possible by commercial means. Travel is complex and difficult.
For more information on travelling please refer to the Australian Government’s Smart Traveller page.
If you’re overseas and can’t or do not want to return to Australia please follow the advice of local authorities.
Information for travellers to Australia
From 20th March 9pm AEDT Australia will NOT allow the entry of people who are not citizens, permanent residents or their families. For details see the Australian Border Force website.
Hours of operation: 9.00am to 5.00pm, Monday to Friday. See the list of Public Holidays and office closures.
Telephone: +1 (212) 351 6500
Fax: +1 (212) 351 6501
Address: 150 E 42nd St (34th Floor), New York, NY, 10017
- All visitors and employees must wear face coverings in the building.
- The visitor entrance to the building is 375 Lexington Avenue (Monday to Friday, 7 a.m. to 4 p.m.)
24-HOUR CONSULAR ASSISTANCE
Outside business hours, Australians requiring emergency consular assistance can call the 24-hour consular emergency helpline free from the US on +61 2 6261 3305 or SMS +61 421 269 080. During business hours, Australians in the United States requiring consular assistance should contact your nearest Australian mission.
Australian visas, immigration, customs and citizenship
Please visit the Department of Home Affairs website or call the Global Service Centre in Australia on +61 2 6196 0196. The Consulate-General is unable to provide information on visas, immigration, customs or citizenship.