Go to top of page

Local Conditions: COVID-19

Operating Status and Local Information

**Last updated 5.00pm EDT Wednesday 27 May 2020**

Operating status updates for each state, including schools, restaurants, emergency services and transport are available on the state's local website. We recommend you closely monitor and register for alerts from these local authorities in your state.

Alabama | tel: Alabama COVID-19 24/7 hotline 1-888-264-2256 for testing sites and hours of operation.
Alaska | Alaska Governnor Mike Dunleavy Media Newsroom | tel: 211 or Careline: 877.266.HELP
Arizona | tel: 1-844-542-8201
Arkansas (ADH has activated a call center to answer questions from health care providers and the public about the novel coronavirus. During normal business hours (8:00am – 4:30pm), urgent and non-urgent calls: 1-800-803-7847 or email ADH.CoronaVirus@arkansas.gov. After normal business hours, urgent calls needing immediate response: 501-661-2136.
California | California Governor Gavin Newson Media Newsroom | tel: 
Colorado | tel: 303-389-1687 or 1-877-462-2911 (Colorado’s call line for general questions about COVID-19, provides answers in many languages including English, Spanish (Español), Mandarin (普通话) and more)
Connecticut | tel: 211 (the hotline is for general questions about COVID-19)
Delaware | tel: 1-866-408-1899 | email: DPHCall@delaware.gov. Individuals with hearing impairment can call 711.
District of Columbia | tel: (202) 442-5955. 

  • D.C. Mayor Muriel E. Bowser ordered the closure of nonessential businesses effective 10pm 25 March and banned gatherings of 10 or more people after leaders in the Washington region made similar moves to slow the spread of the novel coronavirus.
  • Bowser has extended the social distancing period on May 13, to June 8, meaning the stay at home order and close of non-essential businesses will continue until at least June 8.  Bower announced on April 17 that all District schools will remain closed for the remainder of the school year https://dc.gov/release/mayor-bowser-announces-learning-home-dc-schools-continue-through-rest-school-year

Florida | tel: 866-779-6121
Georgia | tel: (844) 442-2681
Hawaii | tel: 211 between 7am – 10pm | text: 877-275-6569 | email info211@auw.org
Idaho | tel: 211
Illinois | tel: 1-800-889- 3931 | email: DPH.SICK@illinois.gov
Indiana | tel: Public and Provider Toll-Free Phone Number 877-826-0011 (available 24/7) | email: epiresource@isdh.in.gov
Iowa | tel: (515) 281-7689
Kansas | tel: 1-866-534-3463 (1-866-KDHEINF) Monday - Friday, 8.00am - 7.00pm; Saturday 10.00am - 2.00pm, Sunday 1.00pm - 5.00pm
Kentucky | tel: COVID-19 Hotline (800) 722-5725
Louisiana | tel: 211 OR text the keyword “LACOVID” to 898-211 to have instant access to the most current information available
Maine | tel: 211 (or 1-866-811-5695), texting your ZIP code to 898-211 | email: info@211maine.org
Maryland (also see Montgomery County | tel: 1-410-517-3720 (if you have been exposed to someone who has it or general questions Call 211) and Prince George County | tel: 1-301-883-6627)

  • Governor Larry Hogan issued a stay-at-home order effective 20:00 March 30 as coronavirus cases surge in the Washington region. 
    • The order goes beyond the existing 23 March shutdown that included non-essential businesses, restaurants and schools. New restrictions prohibit residents from leaving home, except for trips considered essential, such as venturing out for food and medicine. It follows similar mandates in states and local jurisdictions across the country.
    • People who violate the directive may be subject to one year in jail, a $5,000 fine or both. This is one of the toughest punishments for shelter-in-place in the country. 
  • As of 15 March, casinos and racetracks were closed, and by 16 March, he had directed dine-in restaurants, bars, and gyms to close. By 19 March this had extended further to shopping malls and other entertainment venues. 
  • On 25 March, Hogan announced a closure of schools state wide through at least, May 15.

Massachusetts | tel: 211| ONLINE LIVE chat with Massachusetts 211
Michigan | tel: 888-535-6136 | email: covid19@michigan.gov.24/7
Minnesota | tel: COVID-19 Hotlines: 651-201-3920 or 1-800-657-3903 7.00am – 7.00pm
Mississippi | tel: COVID-19 Hotline: 877-978-6453, Monday – Friday, 8.00am – 5.00pm
Missouri | tel: 573-751-6113 
Montana | tel: 1-888-333-0461
Nebraska | tel: (402) 552-6645 (8.00am - 8.00pm CST - 7 Days a Week)
Nevada | Nevada Health Response | tel: (775) 684-4000
New Hampshire | tel: 1-866-444-4211  TTY: 603-634-3388
New Jersey | tel: Call (24/7): 1-800-962-1253  Text: NJCOVID to 898-211
New Mexico | tel: Coronavirus hotline 1-855-600-3453
New York (also see New York City)
North Carolina | tel: 888-892-1162 text: sign up for text updates by texting COVIDNC to 898211
Northern California | tel: (916) 558-1784  
North Dakota | tel: 701-328-2372
Northern Nevada | tel: 775-684-4200
Ohio | tel: 1-833-4-ASK-ODH (1-833-427-5634)
Oklahoma | tel: (877) 215-8336 or 211
Oregon | tel: 211
Pennsylvania | tel: 1-877-PA-HEALTH (1-877-724-3258) | LIVE daily briefings from the PA Department of Health or www.governor.pa.gov/live/ or watch on Facebook
Rhode Island | tel: 401-222-8022 (Mon-Fri 8:30am-4:30pm) or After hours: Call 211 | email: RIDOH.COVID19Questions@health.ri.gov
South Carolina | tel: 1-855-472-3432. Staff are answering calls 8.00am - 6.00pm every day.
South Dakota | tel: 1800 997 2880
Tennessee | tel: COVID-19 Public Information Number 877-857-2945 Available 10.00am – 10.00pm CST Daily
Texas | tel: 211, then choose Option 6. Hours: 7.00am – 8.00pm, 7 days per week
Utah | tel: COVID information line 1-800-456-7707 | Utah Governor Gary Herbert Media Newsroom
Vermont | tel: 211. If you have trouble reaching 211, dial 1-866-652-4636.
Virginia (also see Arlington | tel: 1-877-275-8343 and Fairfax County | tel: 1-703-267-3511)

  • On 30 March, following Maryland’s lead, Governor Ralph Northam announced a stay-at-home order, effective to 10 June. This order prohibits residents from leaving home, except for trips considered essential, such as venturing out for food and medicine. Any parties or gathering of more than ten people are prohibited. Beaches will be closed with the exception of exercise or fishing. 
  • Effective 11:59 p.m. March 24, restaurant dining rooms, other dining establishments, food courts, breweries, microbreweries, distilleries, wineries and tasting rooms will be closed. Takeout and delivery are allowed.
  • On March 23 Northam announced that public schools would remain closed until the next academic year (i.e. August).

Washington State | tel: 1-800-525-0127. Phone lines are currently staffed from 6.00am to 10.00pm, seven days a week.
West Virginia | tel: 1-800-887-4304 
Wisconsin | tel: 2-1-1 | text: COVID19 to 211-211
Wyoming | tel: 1-877-996-9000 
U.S. Virgin Islands | tel: Christiansted, VI 00820 - Voice: (340) 718-1311. St. Thomas, VI 00802 - Voice: (340) 774-9000