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Job: Post Systems Administrator

POSITION DETAILS

Location: Embassy of Australia, Washington DC

Level: LE5

Position Number: NEW

Status: Full-time

Agency/Branch/Work Unit: DFAT/CMCB/Information Technology

Salary: $64,002 USD per annum

Security Assessment: Required*

* Applicants must be Australian or Australian dual nationality citizens to be eligible for engagement.  Employment in the advertised position is dependent on the employee holding or obtaining the required level of clearance. Security clearances can take several months to process, and employment cannot be commenced until the required level of clearance is confirmed. There is no guarantee that the successful candidate for the position will be successful in obtaining a clearance. The inability to obtain a clearance prevents that applicant from being employed and loss of a security clearance at any time will lead to termination of employment.

Contact Information

HR Related questions can be directed to Recruitment.Washington@dfat.gov.au.

Closing Date

The closing date for receipt of applications for this position is Close of Business on Wednesday, 14 March 2018.  Applications received after the closing date will not be considered. If you have not been requested to attend an interview within four weeks of the closing date please assume that your application has not been successful on this occasion.

How to Apply

For details on how to apply and information about Locally-Engaged positions and Embassy recruitment procedures can be located on our website:  https://usa.embassy.gov.au/how-apply

Tax

Please note taxation is a personal responsibility for all Locally Engaged Staff and individuals should confirm their taxation obligations before considering an offer of employment with the Embassy.

Job Description

The position provides technical expertise, support, and administration of the classified information and communication systems at post in line with DFAT policy. The position is required to operate with a high degree of autonomy and self-management to resolve issues which will include working closely with Regional Technical Officers (RTO) and Canberra-based information systems managers. It also includes writing and implementing information security plans for post activities in consultation with DFAT and attached-agency staff.

The position is heavily relied upon during visits and meetings involving senior officials to manage communications and security systems, sometimes at short notice and often out of hours. The position will also process security clearances, conduct after-hours inspections, and manage security breaches.

Duty Statement

The key responsibilities of the position include but are not limited to:

  • Manage the DFAT classified communications system (software and hardware), including providing expert-level technical advice, assistance and training to users, and liaising with the RTOs and Canberra-based support to identify and resolve system issues in a timely manner.
  • Ensure system security and integrity, including by maintaining accurate communications system access for staff.
  • Develop and implement information security plans, including managing the coordination of tasking, for Ministerial and high level visits. Manage all aspects of secure communications for Ministerial visits, including maintaining security of and delivering secure communications.
  • Manage DFAT’s secure telephone and videoconferencing facilities, ensuring appropriate approvals are in place and venues are secure, providing expert technical assistance, resolving hardware issues, and providing training to users.
  • Provide policy advice, training, and assistance to system users, maintaining written security and communications instructions, arranging signals clearances, and conducting security briefings.
  • Undertake probity checks and security clearances, including recommending outcomes to the Delegate on suitability for employment.
  • Undertake security inspections, and investigate and report on breaches. This includes responding to and resolving system alarms out of hours.
  • Manage security procedures, including regular combination and alarm access changes; maintain duplicate keys register; maintain and update DFAT Key watcher system; and perform classified equipment custodian duties.
  • Undertake asset management tasks and stock-takes for DFAT equipment.
  • Maintain current knowledge of systems and identify opportunities for efficiency improvements in processes and procedures.
  • Purchase and screen furniture and hardware for placement in the Restricted/Secure areas.
  • Perform oversight and escorting duties for contractors/tradespeople in the secure areas. Ensure Tradesman’s Registers are maintained.
  • As required, assist with resolving issues with the non-classified systems for users within Restricted/Secure Areas.
  • Provide back-up support for Safehand duties.

Selection Criteria

Candidates must address all selection criteria for applications to be considered.

Essential

  1. Demonstrated in-depth understanding of modern secure information and communications systems administration.
  2. Excellent organisational and self-management skills
  3. Strong client focus and a demonstrated capacity to assist end-users of wide ranging ability in a timely and courteous manner.
  4. Excellent problem-solving skills, an ability to prioritise work, and achieve satisfactory outcomes with minimal supervision in a timely manner.
  5. Excellent communication and interpersonal skills, including the ability to liaise with a broad range of clientele, collaborate and work productively with others, the ability to research and distil information, write policy and end-user documentation, and provide training.
  6. Discretion and the ability to exercise excellent judgment on sensitive matters.
  7. Flexibility, reliability, adaptability and the ability to respond to changing work priorities as demand requires, including responding out of hours.
  8. An understanding of or experience working with Australian Government systems and security policies, DFAT systems in particular, would be an advantage.