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Job: Community Liaison Officer

Position Details

Location: Embassy of Australia, Washington DC

LE Level: LE3

Position Number: 10031

Status: Part-time (25 hours per week)

Agency/Branch/Work Unit: DFAT/Corporate Management and Consular Branch

Salary: $46,865 USD per annum (pro-rated)

Security Assessment: Not required

Term of Employment: This recruitment is for a one year temporary (fixed-term) offer of employment, the extension of which will be assessed by the Embassy on the basis of need and performance.

Visa Requirements: Only those already entitled to work in the United States are eligible for employment in this position. As the position is part-time, the successful candidate will not be eligible to obtain an A2 visa with assistance from the Embassy’s Protocol Section. To be eligible for selection in this position the candidate must either be a United States citizen, a lawful permanent resident in the United States ("Greencard" holder), an A1 visa holder with Work Authorisation or, hold a visa with ‘G’ classification with Work Authorisation. Individuals will be required to present proof of valid Work Authorisation before an offer is made.

Contact Information

Recruitment Officer: Information about Locally-Engaged positions can be located on our website: https://usa.embassy.gov.au/terms-and-conditions-employment

Email additional questions to: Recruitment.Washington@dfat.gov.au.

Closing Date

The closing date for receipt of applications for this position is Close of Business on Wednesday, 30 May 2018 (EST).

Applications received after the closing date will not be considered. If you have not been requested to attend an interview within four weeks of the closing date please assume that your application has not been successful on this occasion.

How to Apply

For details on how to apply, please see our website: https://usa.embassy.gov.au/how-apply


Please note taxation is a personal responsibility for all Locally Engaged Staff and individuals should confirm their taxation obligations before considering an offer of employment with the Embassy.

About the Department

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high quality overseas aid program and helping Australian travellers and Australians overseas.

The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.

About the Section

The Community Liaison Officer (CLO) is located within the Corporate Management and Consular Branch (CMCB) of DFAT and works independently, but in close conjunction with the Australia-based (A-based) Conditions of Service (CoS) team. The CLO is responsible for providing welfare and support services to all non- Defence A-based staff and dependents posted to Washington. The role facilitates access to appropriate resources within the Embassy and local community, referring to DFAT’s welfare network and Family Liaison Officer (FLO) as required.

About the Position

The CLO works within CMCB of the Embassy in liaison with the A-Based Conditions of Service team at post. The CLO advises on resources and develops strategies to assist non-Defence A-Based arrivals and those departing post, as a matter of primary concern, coordinating with colleagues in the A-Based Conditions of Service team, who facilitate arrivals and departures for all non-Defence A-Based staff.

Duty Statement

The key responsibilities for the position include, but are not limited to

  •  Liaise with the A-Based Conditions of Service team on the arrival and departure of all non-Defence A-Based at the Embassy on issues such as housing, schooling, medical facilities
  •  Provide advice to non-Defence A-based on community support groups including the Embassy’s Employee Assistance Program, social club and spouse support groups
  •  Contribute to the CAP (Crisis Action Plan) and Post report at post as required
  •  Build strategic partnerships with foreign missions
  •  Provide advice to post management, the post community and the FLO as and when required.

Selection Criteria

Candidates must address all selection criteria for applications to be considered.


1. Have experience living overseas, understanding the importance of the broader community so as to assist new arrivals and those departing post.

2. An ability to communicate effectively with A-based employees, including single officers, spouses, partners and dependants, and to liaise effectively with the post administration.

3. Strong interpersonal skills, an appreciation of the need to maintain confidentiality, flexibility and adaptability.

4. An ability to produce constructive ideas on ways in which matters of concern to employees, spouses and dependants may be addressed.

5. An awareness of the resources available within the mission, the local community and through the Family Liaison Office located in Canberra.

6. An ability to work, with limited supervision, to set priorities and to allocate resources so as to complete tasks effectively and efficiently.

7. Experience of at least one overseas posting prior to the current posting and to have first-hand knowledge and appreciation of the issues relating to spouses, partners, dependants and single A-based employees serving overseas is desirable.

8. Ideally, at least six months living in Washington prior to appointment is desirable.