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Contact Embassy and Consulates

Contact and hours of operation

The Australian Embassy and Consulates-General are open Monday to Friday during the following hours:

Location Business Hours Passport Hours
Contact Australian Embassy, Washington DC
1601 Massachusetts Avenue, NW
Washington DC, 20036-2273

Telephone: +1 (202) 797 3000
Fax: +1 (202) 797 3168
8.30am - 5.00pm Walk-in service only, except as below
9.00am - 12.00pm
2.00pm - 4.00pm
Avg wait time: 0–30 minutes

Note:  Appointments will be essential from 24-31 Dec.  We are not currently taking appointments.

Contact New York Consulate-General
150 East 42nd Street (34th Floor)
New York, NY, 10017-5612

Telephone: +1 (212) 351 6500
Fax: +1 (212) 351 6501

 

8.30am - 5.00pm By appointment only
Book your appointment online

Contact Los Angeles Consulate-General
2029 Century Park East, Suite 3150
Los Angeles, CA, 90067

Telephone: +1 (310) 229 2300
Fax: +1 (310) 229 2380

 

9.00am - 5.00pm By appointment only
Book your appointment online
Contact Chicago Consulate-General
123 North Wacker Drive, Suite 1330
Chicago, IL, 60606

Telephone: +1 (312) 419-1480
Fax: +1 (312) 419 1499
8.30am - 4.30pm By appointment only
Book your appointment online
Contact San Francisco Consulate-General
575 Market Street, Suite 1800
San Francisco, CA, 94105

Telephone: +1 (415) 644 3620
Fax: +1 (415) 536 1982
9.00am - 5.00pm Walk-in service only, except as below
9am -1pm
Avg wait time: 0–20 minutes

Note:  Appointments will be essential from 17 Dec to 4 Jan.  We are not currently taking appointments.
Contact Houston Consulate-General
3009 Post Oak Boulevard, Suite 1310
Houston, TX, 77056

Telephone: +1 (832) 962 8420
Fax: +1 (832) 831 2022
9.00am - 5.00pm By appointment only
Book your appointment online
Contact Honolulu Consulate-General
1000 Bishop Street
Penthouse
Honolulu, HI, 96813

Telephone: +1 (808) 529 8100
Fax: +1 (808) 529 8142
8.00am - 4.00pm Please call to book your appointment
Tel: (808) 529 8100
Contact Miami Honorary Consul
Law Offices of Slesnick and Casey, LLP
2701 Ponce de Leon Boulevard - Suite 200
Coral Gables, Florida, FL, 33134-6020

Telephone: +1 (786) 505 6802
Fax: +1 (305) 448 5685
By appointment only N/A*
Contact Denver Honorary Consul
3000 Lawrence Street
Suite 112
Denver, CO 80205

Telephone: +1 (720) 366 7500
Email: ausconsul.denver@gmail.com
By appointment only N/A*

*Please note: You can NOT attend a passport interview at our Honorary Consulate in Miami or Denver. The Honorary Consul is NOT authorised to conduct passports business or certify documents.

Learn more about how to apply for a passport in the USA.

24-hour Consular Assistance

Outside business hours, Australians requiring emergency consular assistance can call the 24-hour consular emergency helpline free from the US on +61 2 6261 3305 or SMS +61 421 269 080.

During business hours, Australians in the United States requiring consular assistance should contact your nearest Australian mission (listed above).

Australian visas, immigration, customs and citizenship

Please visit the Department of Home Affairs website or call the Global Service Centre in Australia on +61 2 6196 0196.  Our offices in the United Sates are unable to provide information on visas, immigration, customs or citizenship.

Office Closures

The following public holidays are observed by the Australian Embassy and Australian Consulates-General in the United States and offices will be closed on these dates:

Day/Date Closure
Monday, 1 January 2018 New Year’s Day
Monday, 19 February 2018 Washington’s Birthday/President's Day (except Honolulu)
Friday, 30 March 2018 Good Friday
Monday, 2 April 2018 Easter Monday
Monday, 28 May 2018 Memorial Day
Monday, 11 June 2018 Queen's Birthday (Houston only)
Wednesday, 4 July 2018 Independence Day
Monday, 3 September 2018 Labor Day
Monday, 8 October 2018 Columbus Day (Embassy of Australia, Washington DC, NY and Houston only)

Thursday, 22 November
to Friday, 23 November 2018

Thanksgiving holidays
Monday, 24 December 2018 Christmas holidays (Chicago only)
Tuesday, 25 December 2018
to 
Thursday, 27 December 2018
Christmas holidays
Friday, 28 December 2018 Christmas holiday (Washington DC, Los Angeles, Chicago only)
Monday, 31 December 2018 Christmas holiday (New York only)