Embassy of Australia
United States of America

PN 10145 ICT Manager - Defence July 2017

                                      Vacancy Notice

     Information Communication Technology Manager

Position Details

Location: Embassy of Australia, Washington DC

LE level: 6

Position Number: 10145

Status: Full-Time

Contract: This is an 6 month contract – without the possibility of extension.

Agency/Branch/Work Unit: Defence/ICT

Salary: $77,693

Security Assessment: Required*

*This position is a designated security assessed position.  Applicants must be Australian citizens only and not a dual national of the USA to be eligible for engagement.  Employment in the advertised position is dependent on the employee having or acquiring a valid DFAT recognised security clearance. Security clearances can take several months to process, and employment cannot be commenced until an appropriate clearance is confirmed. There is no guarantee that the successful candidate for the position will be successful in obtaining a clearance. The inability to obtain a clearance prevents that applicant from being employed and loss of a security clearance at any time will lead to termination of employment.

Contact Information

Contact Officer: Specific questions related to the position can be directed to Adrian Trappett on adrian.trappett@defence.gov.au  

Recruitment Officer: Specific questions related to the position can be directed to Paul P. Vella at paul.vella@dfat.gov.au or 1-202-797-3284. Information about Locally-Engaged positions and Embassy recruitment procedures can be located on our website:  http://www.usa.embassy.gov.au/whwh/Employment.html

Closing Date

The closing date for receipt of applications for this position is opening of business Wednesday 26 July 2017 (EST). Applications received after the closing date will not be considered.  If you have not been requested to attend an interview within two weeks of the closing date please assume that your application has not been successful on this occasion.

How to Apply

 For details on how to apply, please see our website: www.usa.embassy.gov.au/whwh/HowToApply.html


Please note taxation is a personal responsibility for all Locally Engaged Staff and individuals should confirm their taxation obligations before considering an offer of employment with the Embassy.

About the Department of Defence

The primary role of Defence is to defend Australia and its national interests against armed attack. In doing so, Defence serves the Government of the day and is accountable to the Commonwealth Parliament which represents the Australian people to efficiently and effectively carry out the Government's Defence policy. Australia's Defence policy is founded on the principle of self-reliance in the direct Defence of Australia, but with a capacity to do more where there are shared interests with partners and allies.

Job Description

As an Information Technology specialist, the position is required to provide specialised Information Communication and Technology (ICT) services to Australian Defence Staff (Washington) [ADS(W)] and provide technical level support and day-to-day network administration of all Defence Information Environment (DIE) equipment both on the Defence Restricted Network [DRN] and the Defence Secret Network [DSN] located within the Embassy of Australia and across North America. As the team leader, the position manages, supervises and administers the day-to-day operations of the Defence Information Technology team.

Duty Statement                               

The key responsibilities of the position include, but are not limited to:

  • Manage the day-to-day operation of the Defence Information Environment, PCs and ancillary equipment in the North America Region
  • Manage, supervise and administer the Defence ICT locally engaged staff  including goal setting and performance management, workload management and daily tasking, leave management, training and development
  • Manage the day-to-day operation of the ADS (W) Internet and stand-alone servers and PCs and ancillary equipment in the Washington Embassy
  • Manage the operation of all Wide Area Network communication links servicing Defence networks
  • Manage the day-to-day operation of the Embassy’s Defence websites and databases
  • Maintain records of applicable ICT assets in the Chief Information Officer Group (CIOG) asset databases
  • Work in partnership with Chief of Staff, Regional ICT Manager – Overseas and other ICT staff in CIOG in the development and implementation of various information systems related projects and manage the NAR ICT Department’s financial budget
  • Manage various North American and other International Australian Defence ICT supported sites in support of services, cyber security, projects or training tasks that cannot be provided locally as required
  • Provide recommendations on strategy for the effective and efficient operation of the Defence Restricted and Secret networks in North America.

Selection Criteria

Applicants must address all criteria listed


  1. Formal ICT qualifications. Preferably formal IT training and qualifications, ideally with a degree or similar.
  2. Demonstrated ability to lead and manage, supervise and administer a small team.
  3. Demonstrated prior responsibility for network administration or network administration experience and formal qualifications.  Experience in administration of secure networks is desirable.
  4. In-depth knowledge of current networking hardware and operating systems in a mixed networked environment.
  5. Sound knowledge of Wide Area Network systems, IP protocol and secure networks.
  6. In-depth knowledge of current PC and related hardware and maintenance.
  7. Demonstrated high level commitment to quality customer service, support and delivery. 


  1. Prior experience in having performed the duties of an ICT Manager on the Defence Restricted Network and Defence Secret Network.
  2. Understanding of CIOG Policy and Procedures.
  3. Prior experience in having delivered effective results with limited direction.
  4. Prior experience in having maintained personal and team effectiveness at work while ensuring objectives were set, prioritised, monitored and met