Location: Embassy of Australia, Washington DC
LE Level: LE3
Position Number: PN10118
Agency/Branch/Work Unit: Department of Immigration and Border Protection (DIBP)
Salary: $45,725 USD per annum
Security Assessment: None Required
Contact Officer: Specific questions related to the position can be directed to Christopher Dame at firstname.lastname@example.org
Recruitment Officer: Information about Locally-Engaged positions and Embassy recruitment procedures can be located on our website: http://www.usa.embassy.gov.au/whwh/Employment.html.
Email additional questions to: Recruitment.Washington@dfat.gov.au.
The closing date for receipt of applications for this position is Opening of Business on Monday, 08 May 2017 (EST).
Applications received after the closing date will not be considered. If you have not been requested to attend an interview within four weeks of the closing date please assume that your application has not been successful on this occasion.
How to Apply
For details on how to apply, please see our website: www.usa.embassy.gov.au/whwh/HowToApply.html.
Please note taxation is a personal responsibility for all Locally Engaged Staff and individuals should confirm their taxation obligations before considering an offer of employment with the Embassy.
About the Department
The Department of Immigration and Border Protection manages migration, temporary entry, humanitarian and citizenship policy and programmes on behalf of the Australian Government. It also works to keep Australia secure through border management and facilitates travellers crossing the border. It strives to make fair and reasonable decisions for people entering or leaving the country, ensuring compliance with Australia's immigration laws and integrity in decision-making.
About the Position
Located in the busy Immigration and Border Protection Branch of the Embassy, Immigration Officers are responsible for assessing and deciding temporary and permanent visa applications and Australian citizenship by descent applications. The successful candidate will have the ability to interpret and apply legislation and policy, prepare correspondence and communicate with clients from diverse backgrounds, their families and advisors. Immigration Officers work in a co-operative team environment while taking responsibility for managing their own workload. Initiative and flexibility are required to ensure a harmonious and effective working environment.
The key responsibilities of the position include, but are not limited to:
- Undertake visa and citizenship related casework, applying the relevant legislation and policy to make lawful and fair decisions in accordance with delegations held under the Migration Act and Regulations.
- Investigate the integrity of documents and other information in connection with visa applications.
- Provide high level of client service. Liaise with clients, organisations, other DIBP offices, other agencies within the Embassy and relevant agencies within the host country and Australia. Explain Australian visa requirements and decisions to clients, their advisors and the general public.
- Organise and take responsibility for own workload, work cooperatively and harmoniously to deliver services to clients in accordance with the client service charter standards and program outcomes.
Candidates must address all selection criteria for applications to be considered.
- Analytical, research and decision-making skills which show an understanding and use of legislation, policies and procedures. Capacity to make sound decisions and exercise good judgement.
- Sound planning and organisation skills to implement work plans. Flexibility and the ability to set and adjust priorities to achieve work goals. A proven record of using initiative and knowing when to refer for guidance.
- Demonstrated ability to work as a team member in a changing, and often, highly pressured and busy work environment. Superior client-service skills, composure and cultural sensitivity when interacting with clients of various cultures.
- Excellent oral and written communication and interpersonal skills. Ability to convey and receive a range of information in a variety of situations. Be sensitive to the needs of clients from a variety of backgrounds and with varying demands. Such situations may include; telephone interaction, interviews, liaison and representation, preparing reports and correspondence.
- Excellent computer skills (particularly Microsoft Office programs) and demonstrated ability to use various forms of technology.
- Experience working in a client-service environment.